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vp66 collects only the account and transaction information needed to run your wallet, process bKash and Upay payments, and keep your records accessible to you. This policy explains what we collect, how we use it, and the choices you have — availability depends on your local law and eligible regions.
When you open an account with us, we collect the registration details you provide — name, contact information and any identity verification material required to confirm eligibility. During each session, we record device identifiers, IP address and browser type so we can maintain continuity across your mobile and desktop visits. Payment activity — including bKash deposits, Upay transfers and any other supported local wallet transaction — generates a reference record stored against your account. We hold this so you can review your own transaction history at any time from the account page. We do not sell your personal data to third parties. We may share it with payment processors, identity verification services and regulatory bodies only where the transaction or compliance obligation requires it. Cookies and session tokens are used to keep you logged in across pages and to remember your account preferences. You can adjust cookie settings through your browser at any time, though disabling certain cookies may affect how your account session behaves. Our data storage practices follow the obligations applicable to the regions where access is permitted under local law.
This policy governs information collected directly through vp66. It does not extend to third-party sites linked from our pages, and it does not override the privacy terms of payment processors such as bKash or Upay, whose own policies apply to data you submit through their interfaces. Understanding the scope helps you know which organisation holds which piece of your information.
Covers all data collected when you register, log in, update your profile or verify your identity through the vp66 account flow. This includes credentials, contact details and any documentation you submit directly to us.
Covers deposit and withdrawal records created when you use a supported payment method through our platform. The reference number, amount and status are stored in your account history and visible to you after each transaction completes.
Covers session data, page-view logs and cookie activity generated while you browse the lobby, open game rooms or navigate the account section. This data is used for session management and site performance only.
Does not cover data you submit to bKash, Upay, game studios, or any external link. Those services operate under their own privacy terms. We are not responsible for how third-party platforms handle your information once you leave vp66.
We want you to have clear, workable access to the data we hold on you. The actions below are available to you regardless of which device you use — these routes work from mobile or desktop. If you use bKash or Upay to fund your account, the transaction records tied to those payments are part of your account file and fall within the scope of these rights. Access and correction requests are processed subject to identity verification; we will ask you to confirm account ownership before making changes. Where a request involves data shared with a payment processor, we will tell you which part we can action directly and which part requires you to contact that provider separately. Availability of specific rights may depend on your local law and the eligible region under which your account was opened.
Log in to your account and open the transaction history section. Every deposit and withdrawal, including bKash and Upay activity, is listed there with its reference number, date and status.
Go to the account settings page to update contact information or profile details. Changes that affect identity verification may require you to resubmit documentation before they take effect.
If you want to know what specific data we hold, send a written request through our support contact. We will confirm receipt and respond within the timeframe required by the applicable rules for your region.
You may ask us to delete your account data where no active balance, unresolved transaction or regulatory retention obligation prevents it. Submit the request in writing through our published support route.
If you have a question about how your data is handled, want to submit a correction request, or need help locating a specific transaction record, reach out through the routes published on our site. We do not invent contact channels or operating hours here — use only the routes you can verify on the vp66 contact and support pages.
Open the chat window from any page on vp66. Describe your data or privacy question and our support team will direct you to the correct handling path or escalate to the relevant team.
Send a written privacy or data request to the email address listed on our contact page. Include your account reference so we can locate your file without asking for unnecessary personal details in return.
The account help section on vp66 covers the most common data and privacy questions. Check there first — many record review and correction steps can be completed directly without contacting support.
Our approach to your data starts with collecting only what the account flow requires and keeping it no longer than the relevant retention period demands. Security measures applied to account sessions are designed to maintain continuity across devices without exposing credentials, particularly on mobile connections commonly used in Bangladesh.
We use session cookies to keep you logged in and preference cookies to remember your account settings. You can review and manage cookie permissions through your browser settings at any time. Disabling functional cookies may interrupt your session.
Transaction records, including bKash and Upay payment references, are retained for the period required by the applicable rules for your region. After that period, records are deleted or anonymised in line with our internal data schedule.
Your login credentials are stored in an encrypted form. We do not display your full password at any point. If you suspect unauthorised access, use the account recovery option on the login page and contact support immediately.
We may update this policy when our data practices change or when applicable rules require it. The current version is always posted at vp66/privacy-policy/. Continued use of your account after a posted update means you have seen the revised terms.
These questions cover what our members ask most often about data rights, payment records and account privacy at vp66. If your question is not here, reach out through the support routes listed above.
Yes. When a bKash deposit is processed through your account, we record the reference number, amount and status in your transaction history. You can view this record at any time from the account page after logging in. The record stays linked to your account for the applicable retention period.
You can review your transaction history, account profile and session preferences directly from the account section. For a full data subject access request covering information we hold but do not display, submit a written request to our support contact with your account reference included.
We share your data only with payment processors like bKash and Upay when a transaction requires it, with identity verification services when account confirmation is needed, and with regulatory bodies where applicable rules require disclosure. We do not sell or trade your personal data to third parties for marketing purposes.
Log in and open the account settings page to update contact information or profile fields. Changes that affect verified identity information — such as a name on file — may require you to submit supporting documents before the update takes effect. Our support team can walk you through the steps.
No. This policy covers data we collect on vp66. When you interact with bKash or Upay through their own apps or interfaces, their separate privacy terms apply to that activity. We are not able to control or respond to data held by those providers.
Send a written deletion request through our published support contact. We will process it once we confirm your account has no active balance, pending transaction or regulatory hold. Some records may be retained for the period required by local rules before full deletion can occur.